Contact Form & Departments

Please use the contact form below or use the contact details section to get in touch. If you would like to get in touch with a specific department, please scroll down the page where you can find a list of these.

Please have a look at our common FAQs before contacting us as the answer may be available on our website.

FAQ

How do I return an item?

You can return your order within 30 days of receipt. The item should not have been installed or modified, and still have the product box intact. Please visit our returns page by clicking here to proceed. Alternatively, please see our department section below to contact our returns team via email.

How long is the warranty on your products?

We have a minimum two-year electrical warranty on all products and a five-year LED warranty, excluding LED light bulbs. Please see the specific product page for the exact warranty length.

Do you have a showroom?

No, we are online only, and all orders should be placed via our website.

I am a trade customer and want to pay by bank transfer (BACS)?

At the final checkout process, once you have selected your products, you will be able to select BACS as a payment method at checkout. The completion page will have a copy of our bank details along with the confirmation email. Please note we will only allocate stock for five working days. If no payment is received, the stock will be unallocated; however, the order will remain active.

Contact Form

Contact Details

We aim to respond to all inquiries within 2 hours of receipt within our working hours.

Monday - Friday: 9am-5pm

Saturday: Closed
Sunday: Closed

T:0141 2660225

E:[email protected]

Please note our registered office is not our returns address. Please follow the instructions on our returns page so your order can be returned to our warehouse.

Registered Office

Lamp Genius

1st Floor

2 West Regent Street

Glasgow

G2 1RW